Megafy
AI applied to business processes

AI agents that do the operational work. In weeks, not quarters.

We design and deploy solutions that serve your customers, read documents, apply your business rules and update your systems. On top of what you already have, replacing nothing, with measurable results from the first month.

Book a demo See results
Solutions for:HealthcareBankingInsuranceEnergyMiningLogistics
10
countries
+20
corporate clients
3–5
weeks to production
Orchestration
Generative AI
Agentic AI
Document RAG
IDP & vision
Human-in-the-loop
Rules engine
API-first & IoT
Predictive analytics
Leading companies that trust us
UnitedHealth Group OXXO Santander FEMSA Banco BHD Gasco RedSalud Clínica Dávila Vía Cargo Banco Unión Clínica Vespucio Clínica Biobío Clínica Santa María Clínica Ciudad del Mar Workmed UnitedHealth Group OXXO Santander FEMSA Banco BHD Gasco RedSalud Clínica Dávila Vía Cargo Banco Unión Clínica Vespucio Clínica Biobío Clínica Santa María Clínica Ciudad del Mar Workmed
Solutions by industry

What we do in your industry.

Choose your industry to see the use cases we solve and the results we have already delivered.

Healthcare

Common challenges

Slow admissions, schedules full of no-shows, overloaded contact centres and medical orders that never turn into appointments.

Results with clients in this industry
−92%
admission time
−85%
contact-centre headcount
+40%
operating-theatre use
Use cases
  • Digital patient admission
  • Smart appointment confirmation and no-show reduction
  • Self-service kiosks and queue management
  • Outpatient conversion: tests, procedures and surgery
  • Surgical quotes and pre-admission
  • AI-powered contact centre
  • AI clinical document management (Megafyle)
The starting point

Three barriers hold back digital transformation.

01
Inefficient internal processes
Manual work, scattered data and no end-to-end traceability.
02
Investment to replace technology
Replacing core systems means high CAPEX and operational risk.
03
6 to 12 month timelines
Conventional time-to-market erodes the business case.
Our approach
Automation on top of what you already have.
3 to 5 weeks
Results on the systems you already run in production.
No new CAPEX
SaaS model, no investment in software or infrastructure.
World-class
Scalable and secure: GDPR, HIPAA and SSL/TLS A+.
IA aplicada

AI where it really adds value.

We don't use AI because it's trendy. We apply it where it changes the outcome: when building, when automating tasks and, above all, in how people interact with processes.

User experience
Endless forms
One conversation.

We deploy conversational agents that guide your customers through processes such as product onboarding: instead of filling in dozens of fields, they send their documents and the agent does the rest.

1
Asks only what is needed, on web, app or WhatsApp.
2
Extracts data from documents, no typing required.
3
Validates in real time and hands over to a person when needed.
Product onboarding Requests Appointments Complaints
Onboarding assistant
online
Hi Ana. To open your business account I only need the deed of incorporation and your ID.
deed.pdf
id-card.jpg
Reading documents with AI…
Done, please check your details:
Company nameComercial Andina
Legal rep.Ana Torres
PowersValid
IdentityVerified
Account ready to sign
Experience
Conversational agents

Customers and users interact with processes by talking, not by filling in forms: product onboarding, requests, appointments or complaints via web, app or WhatsApp.

Automation
Tasks that do themselves

Document extraction and validation, classification, routing and summaries. AI does the repetitive work and hands over to a person when needed.

Delivery
Faster to production

We use AI to design, build and test on leading platforms. First production release in 3 to 5 weeks, closed against business KPIs.

Portfolio

Tailored, customisable solutions.

Multi-platform SaaS model (PC, web, tablet and mobile), fast to deploy and integrated with your legacy and core systems.

Megafyle
Intelligent information management
Megafyle: multi-format capture, AI extraction, conversational search with evidence, automatic validation, audit and retention.
Digital onboarding
End-to-end onboarding of products, customers and users.
Process automation
Case management with generative AI and orchestrated agents.
Contract management
Repository, clause library and e-signature.
Customer service
Complaints, queues, conversational agents and service analytics.
Supply chain
E-wallets, supplier portal, O2C and O2P.
Advanced analytics
Legacy systems and IoT, real time and geolocation.
Automated mail room
Intelligent document classification and processing.
Technology stack
Our own, orchestrated on your architecture
Generative AI Agentic AI Document RAG IDP & vision Human-in-the-loop Rules engine API-first & IoT Predictive analytics
Evidence

Results measured in production.

Verified figures from client implementations, delivered in under six weeks.

Also: −85% contact-centre headcount, −35% channel cost, fraud down to zero and +40% operating-theatre utilisation.
Security & compliance

Certified platforms for regulated environments.

Our solutions run on world-class platforms with third-party audited security, privacy and continuity certifications.

  • ISO/IEC
    27001
  • ISO/IEC
    27017
  • ISO/IEC
    27018
  • ISO/IEC
    27701
  • ISO
    22301
  • ISO
    9001
  • SOC 1
    Type II
  • SOC 2
    Type II
  • ISAE
    3402 Type II
  • PCI DSS
    Level 1
  • HIPAA
    Compliant
  • GDPR
    EU
  • ENS
    High category
  • CSA
    STAR
  • Cyber
    Essentials
  • NEN
    7510
Regional reach

Presence in ten countries and six regulated industries.

Argentina
Bolivia
Brazil
Chile
Colombia
Ecuador
Spain
United States
Mexico
Dominican Rep.
Industries
Healthcare
Banking
Insurance
Oil & gas and energy
Mining
Logistics & transport
Equipo

The people behind every project.

Experience in technology, banking, healthcare and operations, with a team in Spain and Latin America.

José Fco. Vergara

Co-founder · VP Digital Solutions

Leads innovation and the application of world-class technology to digital solution development.

José María Roca

Co-founder · VP Technology & Presales

Turns business needs into effective technology solutions.

Gustavo Alvarez

Co-founder · VP Finance & Strategy

Specialist in corporate finance and business growth strategy.

Manuel Vidal

Head of Delivery & Development

Leads the teams that take each solution from definition to production in weeks.

Oscar Mazza

Director Business Development

Strategic partnerships and Megafy's global expansion. Financial-sector specialist.

Raúl Zilleruelo

Director

Expert in operations management, digital transformation and business development.

Jesús Suárez

Data Protection & Security Officer

Ensures compliance with GDPR, HIPAA, ISO 27001 and PCI-DSS.

What's your most critical process? We'll have it in production in weeks.

Book a tailored demo See success stories
01
Identify the process
Together we pick the one with the biggest impact on your operation.
02
Size the case
Pilot scope, success KPIs and business case.
03
Deploy
3 to 5 weeks to go live.